Palliative Care Consultants LLC, pccorp.org (The PCC)
Effective Date: January 1, 2025
Palliative Care Consultants LLC (The PCC) is committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with us, visit our website, or use our services. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect certain types of information to provide you with quality services, including but not limited to the following categories:
a. Personal Information
- Full name
- Email address
- Phone number
- Physical address
b. Health Information
- Health details you choose to share through forms or consultations.
c. Financial Information
- Payment details processed securely through trusted third-party providers (e.g., Square, Stripe).
d. Website Usage Data
- Information such as IP addresses, cookies, and browsing behavior to enhance website experience and performance.
e. Testimonials or User-Provided Content
When you provide testimonials, reviews, or any feedback, we may collect additional information, including but not limited to:
- Name or alias
- Photo (if consent is provided)
- Company name & website (if applicable)
- Your experiences with our products or services
2. How We Use Your Information
We use your data responsibly and with your consent to provide and improve our services. Primary uses include:
- Offering personalized health and wellness guidance.
- Processing secure payments for products and services.
- Keeping you informed through email and phone communication (only with your consent).
- Assisting with customer support inquiries or technical issues.
- Enhancing website functionality, usability, and user experience.
- Using provided testimonials or feedback for marketing purposes (with your explicit consent).
3. Sharing of Information
We only share your data with trusted third-party providers directly involved with service delivery or operations, including but not limited to the following:
- Payment Processors (e.g., Square, Stripe): To securely handle transactions.
- Marketing Tools (e.g., email management services): For approved communications and newsletters.
- Analytics Providers (e.g., Google Analytics): To monitor website performance and usability trends.
We never sell, rent, or trade your personal information.
4. Data Retention
Your data will be retained only as long as it is necessary to provide services, maintain business operations, or comply with legal obligations. We securely delete outdated and unnecessary information according to regulatory guidelines.
5. Your Privacy Rights
You have the following rights related to your personal data, as applicable under state and federal law:
- Access: You may request a copy of the information we have about you.
- Correction: You may correct or update inaccurate or incomplete data.
- Deletion: You may request the deletion of your data, subject to legal or contractual requirements.
- Communication Preferences: You may opt out of marketing emails or other communications at any time by contacting us.
To exercise these rights, please email us at [email protected] or text 888-702-7378.
6. Security Measures
We take the protection of your information seriously. Our safeguards include:
- Secure payment gateways for financial transactions.
- Industry-standard encryption for sensitive data storage and sharing.
- Continuous monitoring and updates to our security systems.
We cannot guarantee 100% security, but we strive to utilize the best available practices to protect your information.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or comply with new regulations. Updates will be posted on our website and accompanied by a revised Effective Date at the top of the policy.
8. Contact Us
Questions, concerns, or requests related to this Privacy Policy? We’re here to help.
- Email: [email protected]
- Phone: 888-702-7378
Thank you for trusting The PCC with your privacy.